Shipping policy
UK Delivery
Every UK order of in stock item(s) is dispatched the same working day using Royal Mail Recorded Postage as standard regardless of the item's size. At ANCHOR & CREW we like to make sure our customers come first and so our standard Recorded option is above and beyond the typical Royal Mail First Class, enabling a degree of postage insurance, basic tracking and a signature-on-receipt. Your item(s) should arrive to a UK address within 2-3 working days (in 99% of occasions, except The Highlands and Channel Islands) and the Royal Mail Recorded Postage is entirely FREE if you spend over £20.00 on your order, or £5.00 as standard if less.
Do you want your order to be guaranteed for the next working day in the UK? With an upgrade at checkout to Special Next Day Delivery, your in stock item(s) will be shipped the same working day and definitely arrive the next working day before 1pm. This method provides extensive postage insurance, detailed tracking information and a signature-on-receipt, and costs £5.00 extra.
* International Delivery
For all international shipping addresses, our International Courier Delivery service is entirely FREE if you spend over £50.00 on your order, or £5.00 as standard if less.
- EU customers and orders: there will be no extra import duties or taxes to pay. In accordance with new EU laws effective 1 July 2021, our checkout will charge your local EU country tax rate and these applicable taxes will be paid by us on your behalf to your local tax authorities rather than by you at the time of importing your delivery. Applies to all EU countries of residence.
- All international, non-EU customers and orders: taxes are not charged within your checkout and additional import taxes may be required to be paid to import your delivery. However, many preferential countries also have high import value thresholds in which international deliveries that are sent from United Kingdom and have a customs value under their threshold are also tax and duty free. For example, all of USA / Canada / Norway / Switzerland / Australia / New Zealand are popular countries for ANCHOR & CREW and each have very high import value thresholds. As such, it is very, very likely there will be no extra import duties or taxes to pay.
- If your country of residence is not within the EU or any of USA / Canada / Norway / Switzerland / Australia / New Zealand and you would like to learn more in advance before purchase, please do internet search 'import customs value threshold to _______ (country)'.
We can ship to virtually any address in the world. We work with all of UPS, TNT, DHL and Royal Mail, and will choose the most appropriate delivery provider for the final destination address. Provision of tracking and signature-on-receipt will depend on the destination country and their customs officer policies. We work hard to secure our delivery network and ANCHOR & CREW delivers to Europe, USA and Australasia frequently.